Your Questions Answered
Frequently Asked Questions
We get a lot of great questions from homeowners and business owners in Tennessee and Kentucky about energy savings, utility bills, air quality, and our products. Here are the answers to the most common ones. Don't see yours? Contact us or call (615) 360-7000 — we're happy to help.
Home Energy Audits
What is a home energy audit?
A home energy audit is a thorough assessment of how and where your home uses — and loses — energy. Our specialists inspect your insulation, HVAC system, ductwork, windows, doors, attic, crawlspace, and more to identify exactly where your energy dollars are going. You receive a detailed report with specific recommendations to reduce your usage and lower your monthly bills.
Is the home energy audit really free?
Yes, completely free with no obligation. Just call us at (615) 360-7000 to schedule your appointment. There's no pressure and no cost — we believe every homeowner deserves to know where their money is going.
How long does a home energy audit take?
Most home energy audits take between one and two hours depending on the size of your home and the number of systems being evaluated. Our specialists take the time to be thorough — we don't rush through an inspection that could save you thousands of dollars a year.
Do I need to do anything to prepare for the audit?
No special preparation is needed. It helps to have access to your last few utility bills if you have them handy, and to make sure all areas of the home (attic access, crawlspace, mechanical room) are accessible. Other than that, just be home and let us do the work.
Energy Savings & Utility Bills
How much can I realistically save on my utility bill?
With the right combination of our products and solutions, most homeowners see energy savings of 25% or more on their monthly utility bills. The exact amount depends on your home's current efficiency level, your usage habits, and which solutions you implement. Some customers see savings well beyond 25% — especially those with poorly insulated attics or aging HVAC systems.
How quickly will the improvements pay for themselves?
Many of our products and solutions pay for themselves within one to three years through monthly utility savings. Some — like our patented Paint PlusPlus energy-saving paint — begin reducing your bill immediately from day one. When a product saves you more than it costs over time, it's essentially free money in your pocket every month after payback.
What areas of my home lose the most energy?
The biggest culprits are typically: attics (up to 25% of heat loss), leaky ductwork, poorly sealed doors and windows, crawlspaces, and aging or improperly maintained HVAC systems. Many homes also lose significant energy through exterior walls and ceilings. Our energy audit identifies exactly which areas apply to your specific home.
Will these solutions work in an older home?
Absolutely — in fact, older homes often have the most to gain since they were built before modern energy efficiency standards existed. The improvements we recommend are designed to work with any home regardless of age, construction style, or existing systems.
Do you offer financing or payment plans?
We want every homeowner to be able to afford to start saving money. Contact us at (615) 360-7000 or send us a message to discuss options that fit your budget. In many cases, the monthly savings from our solutions can effectively offset the cost.
HVAC & Equipment
How do I know if my HVAC system is wasting energy?
Signs that your HVAC system is costing you more than it should include: higher-than-usual utility bills, uneven heating or cooling throughout your home, the system running constantly without reaching your set temperature, unusual noises, and the unit being more than 10–12 years old. Our energy audit will assess your HVAC system as part of the full home evaluation.
How often should I have my HVAC system maintained?
We recommend a professional HVAC maintenance inspection at least once per year — ideally twice, once in spring before cooling season and once in fall before heating season. Regular maintenance extends the life of your unit, helps prevent costly breakdowns, and ensures it's running at peak efficiency. Skipping maintenance is one of the most common reasons for premature system failure and high energy bills.
What does leaky ductwork do to my energy bill?
Leaky ducts can waste 20–30% of the air your HVAC system produces before it ever reaches the rooms in your home. That means your system works harder, runs longer, and costs you significantly more — all while some rooms stay uncomfortable. Duct sealing is one of the highest-impact improvements we can make in many homes.
Should I upgrade to a smart or programmable thermostat?
Yes — a properly installed and configured smart thermostat is one of the easiest ways to reduce your energy usage. By automatically adjusting temperatures when you're away or asleep, most homeowners save an additional 10–15% on heating and cooling costs. We can discuss thermostat options as part of your free energy audit consultation.
Healthy Home Air
Why is indoor air quality important?
The EPA estimates that indoor air can be 2 to 5 times more polluted than outdoor air — sometimes much more. Since most Americans spend over 90% of their time indoors, the quality of the air you breathe inside your home has a direct impact on your health, comfort, and even your sleep quality. Common indoor pollutants include dust mites, mold spores, pet dander, VOCs from building materials, and bacteria.
I have pets. Can you help with pet dander and odors?
Yes — our Home Biotic Mister probiotic air treatment system is particularly effective at neutralizing pet dander, pet odors, and the biological contaminants that come with having animals in the home. Beneficial probiotics work to outcompete harmful bacteria and allergens, resulting in noticeably cleaner, fresher air that's healthier for both you and your pets.
My family has allergies. What solutions do you offer?
We offer several solutions that directly target allergy-related indoor air quality issues, including air purification systems, the Home Biotic Mister probiotic treatment, and duct cleaning and sealing to prevent allergens from recirculating through your HVAC system. Many of our customers with allergy sufferers in the family report significant improvement in symptoms within the first few weeks.
How does the Home Biotic Mister work?
The Home Biotic Mister disperses beneficial probiotic microorganisms throughout your home's air. These probiotics colonize surfaces and air spaces, naturally outcompeting harmful pathogens, mold, bacteria, and allergens. It's a safe, chemical-free approach to improving your home's biological air quality — particularly effective in crawlspaces, basements, and homes with moisture issues.
What is Breach Seal and how does it improve air quality?
Breach Seal is an air-sealing product that closes gaps, cracks, and penetrations in your home's building envelope — the areas where outside air (along with pollen, dust, humidity, and pollutants) infiltrates. By sealing these breaches, you not only reduce energy loss but also dramatically cut down on the amount of outdoor contaminants entering your home's air supply.
Energy-Saving Products
What is Paint PlusPlus and how does it reduce my energy bill?
Paint PlusPlus is a patented, proprietary paint technology that reflects and insulates against radiant heat transfer through your walls and surfaces. When applied to your home's exterior or interior, it acts as a thermal barrier — keeping heat out in the summer and warmth in during winter. Customers have seen utility bill reductions of up to 30%. It looks and applies just like regular paint but performs like an insulation upgrade.
What does the Capacitor Bank do for my home?
The Capacitor Bank is an energy optimization device that reduces the reactive power drawn by your home's electrical motors (HVAC compressors, refrigerators, washers, etc.). By improving the power factor of your home's electrical system, it reduces wasted electricity and can lower your KwH consumption. It installs at your electrical panel and works passively 24/7 with no maintenance required.
How do solar attic and crawlspace fans help?
Solar attic fans actively ventilate your attic using free solar energy — no electricity required. By exhausting superheated attic air (which can reach 150°F+ in summer), they dramatically reduce the heat load on your home and your air conditioner. Solar crawlspace fans similarly remove trapped moisture and heat from your crawlspace, reducing mold risk and improving the efficiency of your home's thermal envelope. Both run for free once installed.
What is Multi-Layer Insulation and how is it different from regular insulation?
Multi-Layer Insulation (MLI) uses reflective foil layers combined with thermal barrier materials to address radiant heat transfer — the type of heat movement that traditional fiberglass batting does poorly against. It's particularly effective in attics and wall cavities where radiant heat from the sun is the primary driver of heat gain. MLI can be used alongside existing insulation for maximum performance.
Service Area & Scheduling
What areas do you serve?
We serve homeowners throughout Middle Tennessee (within approximately 40 miles of Nashville) and Central Kentucky (within approximately 40 miles of Campbellsville). This includes cities like Murfreesboro, Franklin, Brentwood, Clarksville, Columbia, Lebanon, Cookeville, Bowling Green KY, Elizabethtown KY, and many more. See our full service areas page for a complete list.
How do I schedule an appointment?
The easiest way is to call us at (615) 360-7000 Monday through Friday, 7am to 7pm. You can also fill out our contact form and we'll get back to you promptly. We offer flexible scheduling to work around your availability.
Do you offer emergency service?
Yes — we provide 24/7 emergency service. If you have an urgent HVAC issue or energy emergency, call us any time at (615) 360-7000.
Still have questions?
Our energy specialists are ready to answer any question you have — no pressure, no obligation. We're here to help you understand your options and start saving money on your utility bills.
Contact Us or call (615) 360-7000
